How to Reset Your Password on Microsoft 365: A Simple Guide for Non-Techies

Forgetting your Microsoft 365 password can be frustrating, but don’t worry—you can easily reset it in just a few steps. Whether you're an individual user or part of a business, this guide will walk you through the process in plain English, so you don’t need to be a tech expert to follow along!

Why Reset Your Microsoft 365 Password?

You might need to reset your Microsoft 365 password if:

• You forgot your password and can't log in.
• Your IT support team asked you to change it for security reasons.
• You received a security alert from Microsoft 365 about unusual activity.
• You suspect someone else may have accessed your account.

Step-by-Step Guide to Reset Your Microsoft 365 PasswordStep 1: Go to the Microsoft 365 Password Reset Page

1. Open your web browser and go to password reset page.
2. Select “I forgot my password” and click Next.

Step 2: Enter Your Email Address

1. Type in your Microsoft 365 email address (e.g., you@yourbusiness.com).
2. Enter the characters shown in the security captcha to verify you’re not a robot.
3. Click Next.

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Step 3: Verify Your IdentityMicrosoft needs to confirm it's really you. You’ll be given different options based on what’s linked to your account:

• Send a verification code to your registered email
• Send a text message with a code to your phone
• Use an authentication app (if enabled)

Select your preferred method and enter the code when you receive it.Step 4: Create a New Password

1. Enter a new password (make sure it’s strong and unique).
2. Confirm the password by typing it again.
3. Click Finish.

Your password has now been successfully reset!What If You Can’t Reset Your Password?If you don’t have access to your email or phone number for verification, you may need help from Business IT Support or your Microsoft 365 admin.Here’s what to do:

• For Business Users: Contact your IT department or the person who manages Microsoft 365 for your company.
• For Personal Accounts: Try Microsoft’s account recovery form at account.live.com/acsr.

Tips to Keep Your Microsoft 365 Account Secure

• Use a Strong Password: Avoid common words and use a mix of letters, numbers, and symbols.
• Enable Multi-Factor Authentication (MFA): This adds an extra layer of security by requiring a second form of verification.
• Change Your Password Regularly: This helps keep your account safe from hackers.
• Keep Your Recovery Info Updated: Ensure your phone number and backup email are always current.

Final ThoughtsResetting your Microsoft 365 password is quick and easy if you follow these steps. Whether you’re managing your own account or working with Business IT Support, staying on top of your login details will help keep your account secure.If you found this guide helpful, share it with others who might need help with a password reset on Microsoft 365!