IT support like you've never experienced...

We're out to make a statement of excellence, proactivity and empathy in the IT support space, providing SMBs in and around London with expert IT management and support.

See how we do it

19%

Average time saved per department

With up to 30% in several instances; eliminating the need for additional hires

>2mins

Response time

You get 24/7 almost-instant access to our highly-qualified technicians whenever you call for help.

100%

Customer retention

Thoroughly satisfied with our services, our clients stay with us (and excitedly refer us to others).

Simplifying and optimizing IT for London-based businesses

We take the jargon out of tech, helping you make perfect sense of your IT environment while ensuring you stay productive and secure. We proactively monitor your company's network remotely, making sure your tech environment is consistently up and running... that way, you rarely have to call us for help.

If you do call, we respond under 2 minutes, often already working to fix the problem; and able to completely resolve the it right on the call. You don't have to take our word for it, contact us to experience our genius IT service, 100% free for a whole month!

Born out of a need to right the wrongs in the IT support industry...

After decades in the IT support and cyber-security industry, our founders, Nick and Josh, have been exposed to the flaws and shortcomings in the space that led to mediocre service. Sonar IT was born out of a need to go against the tide in the IT industry; essentially doing things 100% differently to keep our clients consistently online, safe and happy.

Since we started out just before the 2020 pandemic, we have become the all-in-one IT partner to every single one of the forward-thinking, London-based businesses that came to us for IT support. Our service delivery is novel; personable, highly-experienced and remarkably responsive. Its no wonder why all our clients excitedly give amazing reviews about our services.

Our values

The values which drive everything we do

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Innovation

A technology partner who does nothing more than handle support tickets is no partner at all. We help you thrive, using technology.

Accountability

Security, performance and results. We take full responsibility of your IT and you can point the finger at us if something goes wrong.

Commitment

Our business grows alongside yours. So our commitment to helping you thrive... also makes logical business sense!

Team Work

You receive all the benefits of working with an external party, while still feeling like we are part of your team. Because we are!

Our team

You gain a dedicated account team, who knows you and your business personally...

Mozell Bayer

Manager

Camilla Conn

Technician

Kayla Lowe

Help desk

We could step in right away to assess your IT environment! Ready?

Yes, let's get started