Understanding IT

BYOD

Mobile solutions for you such as BYOD

Just like we did for the numerous over the span of time we will sit down with you to show you all 3 main advantages the mobile technology brings such as cloud accessibility, BYOD efficiency and security

It is incredibly crucial to understand that besides being a reliable and convenient thing for personal use the mobile technologies of all sorts are here to help your business do better and Sonar IT is here to arrange it.

Bring your own device

This is a great trend and an example of just how much it is beneficial for your business to encourage employees bring their smartphones or tablets to do more work on the go.

Most business owners would agree that their employees already bring their smartphones to work, and will continue to do so whether your company policy allows them to or not. In fact, according to a study by Microsoft, over 67% of employees at surveyed companies bring their devices to work, regardless of their company’s policy. Based on this statistic, it would seem as if a Bring Your Own Device strategy would be a no-brainer, but there are many other variables to consider. For instance, a major point of contention between network administrators and employees that take advantage of their mobile device’s dynamic computing capabilities is that many mobile device management strategies include an option to wipe a device of a user that has left the company. While this is something that the user would have to agree to, most users would rather remove the company data voluntarily than have their personal device wiped clean. For reasons like this, BYOD is not a cut and dry matter, even for companies that have been doing it since before it was known as BYOD.

In order to begin to design a BYOD policy that works for your company, you will have to determine the necessary elements you are trying to protect, the access employees have to those elements, and how to react when you need to enact the protocols of that policy. The first consideration you should have is whether or not the additional mobility would be of any benefit for your organization. The ability to reach beyond your network and still access all the work-related material can be an indispensable factor for the modern employee. People are busier than ever and often need to multitask just to get by. Facilitating work outside of the workplace has to be a consideration for any business owner looking to expand his or her business.

Conversely, as a business owner you’ll also need to understand what threats the threats that are inherent by allowing foreign devices to access your network, as well as the issues that come with allowing your data, the lifeblood of your business, to be accessible on other networks. With sensitive data breaches costing companies thousands of pounds, can your company sustain itself if you were put in that unenviable position? At Sonar IT, we have designed and implemented mobile device management solutions for companies that are searching for ways to improve their portability and use the advanced mobility to enhance production.

There are several variables you need to address when designing and implementing your company’s BYOD policy. These include:

  • Specify which devices will be permitted on the network.
  • Establish static and comprehensive security strategy.
  • Define how foreign devices can access data on the network.
  • Ensure staff knows who owns what on the mobile device.
  • Decide on what kind of use to ban on foreign devices.
  • Combine your BYOD strategy with your acceptable use strategy.
  • Create a strategy to quickly and securely on board and remove users

 

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

Cloud Microsoft Office 365

We have been convincing and successfully at that, all of our numerous small and mid-sized businesses just how much of a benefit using all the perks of the cloud technology is and how beneficial it can be for your business processes.

And with the cloud version of the Microsoft Office 365 you get just that – all of the documents, presentation and spreadsheets with the crucial business data nice and secure and faster to work with.

Data backup

Thanks to the cloud technology all the text docs and spreadsheets and presentations will be autosaved avoiding all for data loss.

Quicker access

Cloud stores all the files save and empowers a quicker Web based access to them.
Security

Thanks to all Microsoft encryption and user access technologies safety is centre now.

Let us set it up properly and the productivity of your office business processes will increase immediately.
Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

GDPR Compliance

It is important and crucial for all Greater London small and mid-sized businesses to follow all regulations related to IT hence why Sonar IT wants to explain what GDPR is and how our best practices help you comply with it.

In April of 2016, the European Union Parliament and Council voted to replace Data Protection Directive 95/46/ec and enact an overreaching data security regulation named the General Data Protection Regulation (GDPR). The law went go into effect in the May 25, 2018 and is the primary law regulating how businesses protect EU citizens’ personal data. Companies that need to meet the old security directive will need to comply of the new law on that date or face stiff fines and other penalties.

About GDPR

The GDPR was created in response to the myriad of data security issues many businesses have had in the EU economic sector over the past several years. By making all of the EU member nations adhere to the same data protection standard, the hope is that this new mandate will be a baseline standard for companies who handle EU citizens’ data. Some of the key provisions of the law include requirements to:

  • Consent subjects for data processing.
  • Provide fast data breach notifications if a breach has occurred.
  • Anonymize collected data to protect consumer privacy.
  • Appoint a “data protection officer” for certain companies.
  • Safely handle the transfer of data across borders.

 

What Businesses Need to Be Compliant?

This is where the law gets a little tricky. Every business that markets or sells goods and services within the confines of the European Union member states has to meet the GDPR regulation. As a result, the global implications of this law are substantial. For businesses that will need to comply to continue doing business with EU citizens, the GDPR will likely have a significant impact on the way that your business uses its core information systems.

The GDPR will be enforced by what are called “Supervising Authorities” (SAs). SAs will interpret “substantially affects” on a per-case basis since the context of data processing, the type of data, the purpose of processing and whether the processed data causes damage, loss, or distress to individuals; has an effect of limiting rights of certain groups or individuals; affects individual’s economic status or circumstances around their economic health; inflicts potential reputational damage; and many more qualifications.

To ensure these qualifications are met, SAs will be looking for organizations to do many of the following:

  • Encrypt personal data
  • Prevent unauthorized access to personal data (or equipment used in the processing of this data).
  • Prevent unauthorized access to the use of personal data (or the equipment used in the processing of this data).
  • Take part in independent assessment of equipment to evaluate the nature and potential severity of privacy risks.
  • Have the ability to recall and report personal data in a timely manner in the event of an incident.
  • Ensure continuous confidentiality and integrity of all equipment used in the processing of personal data.
  • Perform regular tests to assess the effectiveness of measures to ensure data security.

The GDPR is filled to the brim with language referencing security of computing infrastructure as a precursor to the actual security of the data held within these constructs. Before you can build a GDPR-compliant infrastructure, you must understand how your IT needs to be altered to do so.

What Are the Consequences If You Fail to Comply?

Since the law that the GDPR replaced was over twenty years old, the vast changes in computing, marketing, and sales coupled with the prevalence of threats to data security produced some stark changes in the way the GDPR punishes companies that are found to be in violation of this mandate. SAs have far more authority under the GDPR than under the old directive. They hold investigative and corrective authority and will have a system to issue organizations warnings for non-compliance. They will also perform audits, dictate changes, impose deadlines for those corrections, order data to be forfeited or erased, and even be given the power to block companies from transferring data to any other jurisdictions until all compliance mandates are met.

The biggest role SAs will have is assessing fines for noncompliance; and, the fines are substantially larger than under the previous law. Fines will be determined based on the circumstances of each case, and if substantial evidence is there to find that an organization’s breach wasn’t of their own negligence, the SA may not impose a fine at all. The fines that are imposed may be up to two-to-four percent of total global turnover or up to 20 million euros, whichever is greater.

How Sonar IT Can Help..

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

Threat Glossary

The amount of web and hardware threats and potential malfunctions that can cause downtime, cause repair and expenses is easy to prevent with Sonar IT monitoring and this overview below describes things we protect you from.

The Internet can be a dangerous place, especially now that hackers are able to monetize their work.
New types of malware, ransomware, and viruses are being created every day, for the express purpose of seeing your organization fail. If your business is not using comprehensive security solutions, you remain vulnerable to threats that can potentially compromise and damage your business’s IT infrastructure.

To help make cybersecurity easier for you, we have compiled a list of threats that your business should be prepared to face.

Advanced Persistent Threat (APT):

An APT is a stealthy network breach that is designed to remain undetected for a certain amount of time. APTs are usually used to steal information from a specific individual or organization over time, rather than cause an immediate disruption to operations.

Adware:

Adware automatically displays ads on software, part IT icularly web browsers, to generate revenue for its creator. Adware can often come packaged with free online software, and while it is not immediately threatening, it can become a severe annoyance and potential security threat. When used as malware, adware can display unwanted (and often embarrassing) advertisements in the form of popups or web ads.

Botnet:

A botnet is a collective term used for a network of devices built from “bots,” which are computers controlled remotely by a hacker. Botnets are typically used to complete repetitive tasks, like sending spam messages or participating in Distributed Denial of Service (DDoS) attacks. Due to botnets spreading their infection to other computers, they are often likened to a “zombie horde.”

Brute-force Attacks:

Brute-force attacks are commonly used tactics to break into online accounts, particularly those that take advantage of encryption. A brute-force attack consists of the hacker rapidly inputting as many passwords as possible to find the right combination of characters.

Command and Control Server:

A command and control server (C&C server) is the central computer that remotely issues commands to botnets and other malware. These botnets and malware will then send information back to the C&C server, like sensitive data or account credentials.

Dictionary Attack:

Dictionary attacks utilize known words or phrases to crack through passwords and usernames. They can be used in conjunction with brute-force attacks to guess credentials and infiltrate accounts.

Distributed Denial of Service (DDoS):

A DDoS attack consists of multiple systems from varied locations target a single system. The resulting traffic is usually an attempt to bring down a server, forcing it offline until the attack ceases. DDoS attacks are often performed by botnets, compromised computers that have been enslaved by hackers to do their bidding.

Exploit:

A loose definition would be a tool designed for use in exploiting a specific vulnerability within an IT system component, usually for the purpose of stealing data or installing malicious software.

Keylogging:

A keylogger could be either a software or a hardware that is designed to capture and record keystrokes. Software versions of keyloggers are often included in viruses or malware packages to capture credentials for later use. The victim is typically unaware that their activities are being monitored.

Malware:

Malware, derived from “malicious software,” is a term used to describe any cyber threat that is intrusive and malicious in nature. This can include any number of online threats, including computer viruses, trojans, ransomware, spyware, and others. Malware is usually activated using executable code or scripts. Basically, anything that has malicious intent can be considered malware.

Phishing:

Phishing tactics are used by hackers to lure targets into handing over sensitive credentials, like usernames, passwords, credit card numbers, Social Security numbers, and so on, usually through email spam tactics or other electronic means. Phishing tactics will often masquerade as a trusting or intimidating entity.

Ransomware:

Ransomware is a type of malware that attempts to extort money or credentials from users by locking down local files on their PC or workstation, usually through the use of encryption technology. The user may (or may not) receive the decryption key upon giving in to the hacker’s demands.

Social Engineering:

Social engineering is a tactic used by hackers that appeals to the weaknesses of the end user. Hackers find ways to circumvent common security protocol by posing as important officials or users within a company, or even as an internal IT department. Social engineering tactics are cause for concern primarily because they target the unpredictable nature of human activity.

Spam:

Spam is mostly known as the time-wasting emails that users receive on a daily basis. Technically, spam can be any unsolicited or unwanted message sent to your email address. These messages may not seem overtly malicious, but hackers will often use spam to achieve a certain agenda. Spam messages might come with malicious links or attachments, that when clicked on can execute code or send you to compromised websites.

Spear Phishing:

Spear phishing tactics are focused phishing attempts on an individual, customized to appear as legitimate as possible. An example would be a local bank representative calling or sending an email asking to confirm credit card numbers or credentials.

Spoofing:

Spoofing is the act of tricking users into believing that they’re viewing something legitimate, when in reality they’re only looking at a fake. For example, email spoofing is a common tactic in which hackers will pose as someone from your contacts, but will have the wrong email address. Another example would be clicking a link and having it take you to a website that looks like the one you want to view, but the domain name is wrong. The idea is that hackers can replicate legitimate email names and websites to trick users into succumbing to their attacks.

Spyware:

Spyware is a type of malware that’s specifically designed to covertly gather information from a computer, and transfer that information to a hacker. Spyware can be difficult to identify due to it being designed to remain hidden.

Trojan:

Also known as a backdoor or “Trojan horse,” a trojan is designed to infiltrate your network and create a reliable way to obtain access to the system in the future. Trojans are often used in conjunction with advanced persistent threats (APT) to gather as much information as possible, while remaining hidden from security protocol.

Virus:

A virus is a malware program that, when executed, attempts to replicate itself and spread to other computer components. Viruses are often disruptive and dangerous,
especially in the business environment. They can slow business systems, delete critical data, and much more.

Vulnerability:

A vulnerability, in terms of computing, is a bug or a problem within the code of operating systems and other software that needs to be fixed. Vulnerabilities leave networks open to potential threats, and are often resolved by patches and security updates issued by software manufacturers.

Zero-Day Exploits:

This term applies to vulnerabilities which are presently unpatched or unresolved. These issues are often found in legacy software that’s incompatible with modern technology, like Windows XP and Windows 7.

Stay Safe Online With Sonar IT. Don’t Be Intimidated By Online Threats.

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

Ransomware

Sonar IT have been at the forefront of fighting we threats hence why we wanted to illustrate just how big of a danger can come to your office computer network over the Web and how our best practices help you fight that.

Cybercriminals have no shortage of tools at their disposal in their attempts to abuse and take advantage of those they set their sights on. Recently, however, it seems that more and more of them select ransomware as their weapon of choice. Knowing what ransomware is, and how to avoid falling victim to it, is critical to a business’ survival. Fortunately, this particular malware has a few distinct characteristics that make it relatively simple to identify and describe.

Why Does It Seem Like Ransomware Is Popular Among Online Actors with Ill Intent?

Like many online attacks, ransomware is very descriptively summed up by its name targets that tend to be assaulted more than others. After all, a cybercriminal’s motivation for utilizing ransomware is financial, and so they will be more apt to attack targets with more capital and higher liquidity. This means that businesses are much more likely to be targeted than a private user, although the latter is not unheard of.

How Is Ransomware Spread?

A favourite tactic of malware distributors is the use of email phishing or sending out deceptive emails that look to fool the recipient into allowing the malware to access their system. These emails can appear to be from a variety of senders, from government organizations to industry peers, and can often be very convincing. The malware is sent along as an attachment that executes once it is opened, bypassing many of the system’s defences through the user’s permission.

This tendency for malware to spread via phishing provides two more reasons that businesses are so frequently designated as targets: camouflage and points of access.

Business users tend to get lots of emails. Clients, co-workers, and the assorted other contacts that reach the inbox as an employee does their work will give an employee plenty to review, which eventually will lead to the employee managing their email on autopilot. After a member of Human Resources has been working for a while, a folder containing job application materials may not be an out-of-the-ordinary thing for them to receive. If the corrupted email looks legitimate, what cause would an employee have to worry? These assumptions (the ones that lead to short-sighted clicking) are precisely what cybercriminals rely on to infiltrate their victims’ systems.

The other contributing factor to a business is related to these assumptions as well: a high volume of points of access. As they grow, businesses will usually need to take on more employees to support their operations. An unfortunate side effect of this, however, is that as a company grows in potential value to a cybercriminal, it also increases the number of potential access points for a cybercriminal to take advantage of.

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!e–simply put, it’s malware that allows hackers to demand a ransom. This malware classification follows a simple, but devious, method of attack: the program will encrypt files on the host system and demand that the user pay to regain access to their files, typically asking to be paid in some form of cryptocurrency. To add a sense of urgency to this demand, the extortionist will include a time limit within their demands, threatening to either delete the files or double the amount demanded if the stated deadline passes.

Due to the typically high ransoms that are associated with ransomware, there are some targets that tend to be assaulted more than others. After all, a cybercriminal’s motivation for utilizing ransomware is financial, and so they will be more apt to attack targets with more capital and higher liquidity. This means that businesses are much more likely to be targeted than a private user, although the latter is not unheard of.

How Is Ransomware Spread?

A favourite tactic of malware distributors is the use of email phishing or sending out deceptive emails that look to fool the recipient into allowing the malware to access their system. These emails can appear to be from a variety of senders, from government organizations to industry peers, and can often be very convincing. The malware is sent along as an attachment that executes once it is opened, bypassing many of the system’s defences through the user’s permission.

This tendency for malware to spread via phishing provides two more reasons that businesses are so frequently designated as targets: camouflage and points of access.

Business users tend to get lots of emails. Clients, co-workers, and the assorted other contacts that reach the inbox as an employee does their work will give an employee plenty to review, which eventually will lead to the employee managing their email on autopilot. After a member of Human Resources has been working for a while, a folder containing job application materials may not be an out-of-the-ordinary thing for them to receive. If the corrupted email looks legitimate, what cause would an employee have to worry? These assumptions (the ones that lead to short-sighted clicking) are precisely what cybercriminals rely on to infiltrate their victims’ systems.

The other contributing factor to a business is related to these assumptions as well: a high volume of points of access. As they grow, businesses will usually need to take on more employees to support their operations. An unfortunate side effect of this, however, is that as a company grows in potential value to a cybercriminal, it also increases the number of potential access points for a cybercriminal to take advantage of.

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

The Internet of Things (IoT)

The Internet of things or IoT when abbreviated refers to any device having mobile Internet access. This in its turn means that Sonar IT is here to explain how exactly we are going to ensure the best practices of mobile device and related management for your business.

Mobile solutions

According to Gartner’s IT glossary, the Internet of Things is, “the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment.” In other words, devices that can connect to the Internet will eventually be able to influence both themselves and the environment around them by using their Internet connection.

It is incredibly crucial to understand that besides being a reliable and convenient thing for personal use the mobile technologies of all sorts are here to help your business do better and Sonar IT is here to arrange it.

Just like we did for the numerous Greater London small and mid-sized businesses we will sit down with you to show you the 3 main advantages the mobile technology brings such as cloud accessibility, BYOD efficiency and VPN safety.

Cloud solutions anywhere

Cloud accessibility is unprecedented, and we will make sure that your business that takes advantage of all cloud storage solutions so that your business processes are simplified and performed more efficiently

Bring your own device

This is a great trend and an example of just how much it is beneficial for
your business to encourage employees bring their smartphones or tablets to
do more work remotely but securely!

VPN

The way the internet accesses smartphones and tablets is not always
safe so to keep all business data that has been exchanged confidential we will setup a
proxy VPN for you.

Give us a call at +44 (0)2030 110805. We can provide a free consultation for how to move forward with this service!

The Modern Office

Understanding the Modern Office

The Modern Office

Sonar IT is your Greater London leader for comprehensive managed IT services, that much is clear. You may not be aware, however, that our vast knowledge of information systems can be leveraged to help you build the office of your dreams. If you are searching for high-tech solutions for your most pressing business problems, look no further. We can design, implement, and support some of today’s most dynamic technologies.

The Design of The Modern Office

The Makeup of Today’s Office Is Driven by Innovation.

There are countless ways the modern office transcends the office of yesteryear, but the most obvious is probably the layout. Where not long-ago cubicles were all the range, now the open office setup is most popular, as business owners and executives look to cost effective strategies to stretch their budgets and stay flexible. The open office doesn’t offer much in the way of extra productivity, but because it is more affordable, many businesses will pack employees into 40-60 square feet and typically the more workers you have, the more productive your business will be.

When you look past the design and really look at the technology, the robust CRT monitors and large, noisy computer towers are gone. In their place are smaller flat screen monitors and small thin client boxes that run virtualized software. This shift in computing technology gets more in depth if you factor in cloud hosted solutions, where a large organisation such as Microsoft offers you some sort of computing solution. Whether it be software deployment, backup and recovery, network monitoring, or completely hosted computing infrastructure, computing services the cloud offers the scalability and value most organizations require.

Some of the other technologies that are changing the face of the modern office include:

Voice over Internet Protocol – More functionality at a fraction of the cost of a traditional phone system.

Conferencing Solutions – Interactive touch screen technology specifically designed for long-distance meeting and collaboration

Virtualization and Document Management – Get rid of your bulky file cabinets and store your company’s important client and vendor information in servers that can set up to be accessible anywhere.

Business Continuity Technology – There was a time where a disaster like a fire or a flood would put a company’s future in peril. With complete offsite backups, the risk is gone.

Wireless Systems – Fuelling the paperless office, wireless technologies provide employees, vendors, and guests to securely use mobile and wireless technology to improve cooperation and collaboration.

End-to-end Security – Enormous strides have been made in physical and network security. With office automated security controls, as well as automated monitoring solutions, your business can be more secure and efficient.

 

Technology Implementation

Sonar IT Technology Professionals Can Help You Transform Your Business.

Many of the solutions you’ll find in the modern office aren’t the kind of off-the-shelf solutions that are effective out of the box. These solutions need to be configured and managed properly, and if they aren’t, you could just be adding another expensive technology problem. As a result, it becomes crucial for the health of your business to integrate your technology solutions properly.

At Sonar IT, our technicians are proficient in the clean and efficient installation of the latest IT solutions. Introducing new technology can often have negative effects that can really put a dent in the bottom line, but when our technicians implement a solution, we take your company’s workflow into account. By providing the technical expertise and a thorough understanding of the way the solutions are utilized, we can implement state-of-the-art technology solutions with limited downtime.

Technology Training and Support

With Comprehensive Support and Training, You Can Get Up to Speed Fast.

One of the key aspects of the modern office is the availability to support when you need it. Cooperation and collaboration don’t just happen, they are only possible through properly functioning technology that is being used by people who know how to use it. That’s why Sonar IT provides end-to-end support and training for every solution we install. Our technology experts are proficient int he management and support of today’s most complex information systems and can bring their knowledge and experience to your team.

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!

Get certified Windows 10 and Microsoft products with us

Be it about your documents and presentations business processes improved, getting a faster server or a laptop for your office computer network or so many other major hardware and software improvements across the board – it’s all thanks to the Microsoft certified products of all sorts that we are your primary point of contact to get.

Making sure that whether it is a brand new Microsoft laptop you need to get, and cloud based Azure or Office or SharePoint solution you are looking for we will be fully certified to both get for you and assist in ensuring all kinds of set up will be gone through properly.

Understanding Windows 10

Windows 10 Logo

Microsoft’s latest version of the Windows operating system, Windows 10, is a great tool that businesses can leverage for greater productivity. However, Windows 10 is far more than just an upgrade to previous versions of the Windows operating system. In fact, Microsoft’s OS improves significantly in areas where Windows 8 and 8.1 failed to produce the engagement Microsoft was expecting.

Upgrading to the latest operating system can often be a hassle, especially for the small and medium-sized business. That’s why Sonar IT wants to help you make the best decision possible for the future of your company’s technology systems. Here are some of the great features and opportunities Windows 10 provides for the average SMB.

And speaking of Microsoft software their cloud products such as Microsoft Office 365 Azure allow you to get just that – all of the documents, presentation and spreadsheets with the crucial business data secure, easier and faster to work with.

Data backup

Thanks to the cloud technology all of your Office applications will be autosaved avoiding data loss as well as another backup in the cloud.

Quicker access

Cloud stores all the file saves and empowers a quicker Web based access to them.

Safer

Thanks to all Microsoft encryption and user access technologies safety is the central focus. Let us set it up properly and the productivity of your office business processes will increase immediately.

Give us a call at +44 (0)2030 110805. We can provide consultation for how to move forward with this service!